DragonTech IT Services, Inc » Fully Managed IT Services

Fully Managed IT Services

Managing an IT network can be a full-time job. Internal security risks can quickly escalate if administrators are not alerted to network maintenance requirements. This hassle and risk can be avoided by working with a third-party organization to manage your IT services. Get fully managed solutions from DragonTech.

The Cost of IT Gaps

A robust and flaw-free IT infrastructure can benefit your business, but a minor flaw can cost you in a variety of ways.

Downtime

IT gap can cause an undesirable downtime, and per-hour downtime costs vary from $10,000 to $50,000 for SMBs.

Internal Threats

The average cost of an internal threat-related incident for SMBs is $7.68 million.

Unpatched Systems

More than 60% of companies running on unpatched systems suffered data breaches.

Backup Error

More than 50% of recoveries fail due to backup errors.

Non-compliance

Other than the hefty fines from regulatory bodies like HIPAA, GDPR, etc., non compliance leads to the rejection of liability insurance claims. For example, PhilHealth
reported it denied claims worth over $115 million due to non-compliance issues.

Security Breach

Data breach incidents are rising sharply, and 85% of breaches are SMBs.

Networks

Modern computer networks are ubiquitous and complex. Not only do you have traditional wired networks, but nearly all of our devices are now Wi-Fi capable. This presents a number of challenges for businesses in terms of network maintenance, security, and troubleshooting. At DragonTech, we apply our principles of security and efficiency to the following:

Streamline Network Troubleshooting

All of our networks are fully managed, allowing us to maintain logs, identify issues, and quickly remediate issues in near-realtime directly from the cloud.

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We limit equipment and manufacturing failures by using a unified, single-vendor approach, and we keep our technicians trained on how to identify and resolve any common issues that may arise.

Create Redundant Networks

In the event of an Internet outage with your Internet Service Provider, our routers and firewalls can support a 4G LTE connection, keeping your business operational and allowing our technicians to continue to support you.

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Our wireless access points are also designed to seamlessly connect and maintain an encrypted mesh network that automatically keeps your devices connected to the nearest access point. In buildings where hard-wiring a network may be difficult, our access points can also act as repeaters in lieu of fully wired networks.

Increase Network Security

Our wireless access points support Wifi 6 and WPA3, ensuring the security of your network communication.

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Our routers also include built-in firewalls for smaller networks, as well as enterprise-grade firewalls for larger networks.

The Cost of Ignoring Routine IT Maintenance

Better management of your IT infrastructure enables you to have a healthy IT asset and avoid downtime.

Compounding Security Risks

The more vulnerable your network is, the more easily it can be exploited.

Low Accountability

Without robust network monitoring in place, threat actors can do as they please.

Costly Clean-Up

A single data breach can cost an organization millions of dollars depending on its severity, duration, and scale.

What We Do

Get all your IT needs addressed and fulfilled in one place.

Inventory IT Environments

Get a clear picture of everything that’s on your IT network. From BYOD and IoT devices to devices that haven’t been turned on in months, map what’s in your environment.

Catch Vulnerabilities Faster

With continuous monitoring and critical alerts in place, we can address key issues as they arise.

Remediate Critical Issues

Data breaches often occur because of an unaddressed system vulnerability. We can monitor for critical security vulnerabilities in real-time, so immediate action can be taken to prevent exploitation.

Keep Patching Updated

A timely patch can prevent costly after-the-fact incident remediation measures. Instead of pushing patches for later, get updates and patches pushed live as soon as possible.

Computer & Device Repair

Repair and manage all your computers and electronic devices with DragonTech expertise.

Network Troubleshooting

Keep your business up and running without any downtime caused by network issues.

Fully Managed IT Services

Get fully-managed IT services like cloud, data compliance, etc.

Our Fully-Managed IT Services

Our comprehensive fully-managed IT service solutions include everything your business requires to maintain a healthy IT infrastructure.

Cybersecurity

Our fully-managed IT services include anti-malware, dark web monitoring, identity and access management, internal and external threat prevention, training, etc.

Cloud

Our fully-managed IT services include Microsoft 365®, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), storage, backup, file-sharing, etc.

Compliance

Our fully-managed IT services include managed data compliance such as HIPAA, PCI DSS, GDPR, CMMC, etc.

IT Help Desk

We provide 24/7 troubleshooting, provisioning, and support.